BOB HAYS, PMP

3717 Weldon Avenue

Little Rock, Arkansas 72204

mr.bobhays@gmail.com

c: 501.400.6123

http://www.linkedin.com/pub/bob‐hays/a/2a3/502

HIGH‐LEVEL SUMMARY

Holistic Thinker + Determined Doer + Active Listener + Lifelong Learner + Technophile

PROJECT MANAGER – INNOVATIVE SOFTWARE SOLUTIONS

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Certified Project Manager Professional (PMP) with over fifteen years of experience directing IT integration

projects

Proven success at implementing new business ideas and improving difficult‐to‐manage legacy systems into

systematized operations that exceed expectations while controlling costs

Lifelong learner who is passionate about collaboratively solving compelling and challenging strategic business

problems using divergent thinking and next‐generation technologies

CORE COMPETENCIES

PMP project management systems + business leadership + requirements gathering + information architecture +

problem solving + monitoring and controlling + consultative sales + procurement + staff management + task

execution + planning and organizing + decision‐making + communication skills + influencing and leading +

delegation + team work + negotiation + conflict management + adaptability + stress tolerance

TECHNICAL SKILLS

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Access), SQL 2008 Queries, MS

SharePoint, MS Project, MS Vizio, MS Lync

Open Source Products: Ubuntu servers, Drupal 7, WordPress, Joomla, HTML, CSS, JavaScript

Other Technologies: Google Docs, DropBox, EverNote, Fujitsu ScanSnap, FreePlane mindmapping software, Internet

savvy

PROFESSIONAL EXPERIENCE

Key Account Project Manager, Staley Technologies, May 2013 to July 2014

  · Manage nationwide technology projects to successfully deploy wired and wireless data transport solutions for

the customers that are the second largest retailer and the fourth largest wireless phone provider in the United

States while providing excellent customer service

Founder, Selwyn Web Design Studios (self), May 2011 to Present

  · Manage the migration of several “HTML‐only” websites into full CMS websites.

  · Work as a go‐between project manager to guide clients and freelance web developers with the creation of a

CMS website that meets the clients’ business goals and budget.

Manager of Data Acquisition, Vestcom, June 2010 to April 2013

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Maintain health and wellness database that serves over 7,800 stores representing over 25 retail chains,

including 3 of the 5 top grocer retailers in the U.S.

Responsible and accountable for the coordinated management of multiple related projects directed toward

strategic business and organizational objectives.

Maintain communication with stakeholders at multiple levels, including those external to the company.

Define, initiate, monitor and control data collection projects to manage cost, schedule, and performance of

component projects, while working to ensure the ultimate success and acceptance of the overall program.

  · Make recommendations to modify the program to enhance the effectiveness of the data collection process

within the organization.

Write SQL queries to create database reports on the current program, future opportunities and client issues.

Train, mentor, lead and coach newly formed data collection teams for in‐store data collection.

Designed and executed the requirements for a replacing legacy in‐store photo studio software and hardware

with customized software written specifically for our needs and off‐the‐shelf hardware.

Microsoft .NET environment working with Android OS handheld system for in‐store scanning.

Project Manager Professional, Vestcom, January 2008 to June 2010

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Successfully executed the creation and coordination of a nationwide data collection effort to gather the

nutrition facts panel data from packaged food products retailed across the United States.

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Coordinated the requirements gathering, documentation, RPFs and presentations to leadership for the

selection, purchase of in‐store data capture photo studio software and hardware.

  · Managed components of the creation of a new print site facility in West Little Rock, including gathering

requirements, RPFs, selection of service providers, and monitoring and controlling the execution of the selected

services.

Coordinated the requirements gathering, documentation, RPFs and presentations to leadership for the

selection, purchase and installation of a digital asset management system.

Director of Special IT Projects and Services, Vestcom, August 2006 to January 2008

  · Managed the migration of customer accounts from several legacy systems onto new software platform.

  · Met with internal and external stakeholders and documented the requirements for a specialized team of label

setup programmers.

Project Manager and Team Lead, Vestcom, June 2005 to August 2006

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Researched and documented the business requirements for a new, customized time tracking system to account

for I.T. billing and SOP 98‐1 compliance. The business logic defined back in 2005 is still being used today after

retiring the legacy code and GUI.

Successfully migrated the transition from a legacy project management system onto our new SOP 98‐1

compliant time tracking system.

Executed a data standardization component to the label setup operation.

  · Co‐founded first Project Management Office at Vestcom.

Data Center Manager, Vestcom, January 2003 to June 2005

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  · Managed the budget, created the training materials and operational schedule, assessed and managed risks to

ensure the success and overall acceptance of the new department.

Defined, initiated, monitored and controlled the creation of a 24x7 data processing center

Interviewed, hired, trained, and managed technical team of data center operators.

Label Setup Programmer, Vestcom, May 2001 to December 2002

  · Documented business requirements from internal and external stakeholders for the creation of in‐store

marketing materials.

  · Communicated with internal and external stakeholders regarding progress of assigned projects.

Retail Systems, Affiliated Foods Southwest, Little Rock, 1998 ‐ 2001

Executive Director, Christian Coalition of Arkansas, Little Rock, 1997 ‐ 1998

Associate Director, Christian Civic Foundation of Arkansas, Little Rock, Arkansas, 1993 ‐ 1997

Database Administrator, R&R Uniforms, Little Rock, Arkansas, 1990 ‐ 1993

Production Manager, Creative Media Services, Little Rock, Arkansas, 1986 ‐ 1990

Nurse Assistant and Orderly ‐ Baptist Medical Center, Little Rock, 1982 ‐ 1986

Education

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John Brown University, Course of study: Business Information Systems

University of Arkansas at Little Rock, Course of study: Management Information Systems

Certifications, memberships and other training

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Project Management Professional (PMP), Certified through Project Management Institute (PMI), 2009

Agile, Scrum methodology, Product Owner, Scrum Master

Drupal Community

Dale Carnegie Training Course, ten week program, 2010

Toastmasters International